KYC simply means ‘know your customer’, it’s a process through which we identify you so that you can do different levels of transactions on Paga. This is required by CBN regulations.
The 3 KYC levels on Paga are:
|KYC||Daily Transaction Limit||Balance Limit|
To upgrade your KYC level, simply download Paga mobile app from Google play store for Android device or App store for IOS device
For Android device click here
For IOS device click here
After downloading the Paga mobile app, follow the steps below
log in with your phone number and password
Click on unlock transaction limits
Upload your selfie, valid means of Identity and proof of address (recent PHCN, Waste or Water bill).
Our team will review your document and provide a response.
If you experience any difficulty upgrading your account to a higher KYC level via the Paga mobile App, kindly send the following requirements to email@example.com
Date and place of birth
Documentary evidence of address (utility bill, Lease/Rental Agreement, Property Document/Government Document) (required for KYC 3 upgrades only)
ID card and ID number (Current International Passport, Current Driving Licence or National Identity Card, Voters card)
Scan copy of passport photograph
BVN (Bank Verification Number)