Yes. To upgrade your KYC level, simply download Paga mobile app from the Google Play Store for Android device or the App Store for IOS device 

For Android device click here

For IOS device click here

After downloading the Paga mobile app, follow the steps below

  • log in with your phone number and password

  • Click on unlock transaction limits

  • Upload your selfie, valid means of Identity and proof of address (recent PHCN, Waste or Water bill). 

Our team will review your document and provide a response. 

If you experience any difficulty upgrading your account to a higher KYC level via the Paga mobile App, kindly send the following requirements to

  • Full Name

  • Phone number

  • Date and place of birth

  • Sex

  • Home Address 

  • Documentary evidence of address (utility bill, Lease/Rental Agreement, Property Document/Government Document) (required for KYC 3 upgrades only)

  • ID card and ID number (Current International Passport, Current Driving Licence or National Identity Card, Voters card)

  • Scan copy of passport photograph

  • BVN (Bank Verification Number)