Consumer-Direct

Do I need to have airtime on my line to use Paga *242#?
Users are required to have airtime on their line as standard Telco charges apply when using USSD.
Tue, 26 Jan, 2021 at 9:59 AM
What is the cost of registering or creating Paga account via *242#?
Creating a Paga via USSD is free. However, users are required to have airtime on their line as they will typically bear the cost of the USSD session.
Tue, 26 Jan, 2021 at 9:59 AM
I registered earlier, how do I get my Pin?
To get your PIN via the App, simply go the "Account Settings" under the Menu Bar and click on "Login and Security" to set up your PIN.  ...
Tue, 26 Jan, 2021 at 10:08 AM
How do I know if transaction via *242# has been processed?
You will always receive an SMS and or email notification confirming the status of your transaction.
Tue, 26 Jan, 2021 at 10:15 AM
I don't know my *242# PIN, how do I reset it or get a new one?
You can reset your PIN using any of the below options (1) Using the Mobile App Log in to your Paga account via the App In the side menu, click on set...
Tue, 26 Jan, 2021 at 10:16 AM
Is *242# compatible with every phone type?
Yes, our users are able to use any mobile phone to access the *242# channel.
Tue, 26 Jan, 2021 at 10:16 AM
How do I start using Paga via *242#?
Simply dial *242# on your phone and follow the instructions.
Tue, 26 Jan, 2021 at 10:17 AM
Is *242# transactions allowed on all networks?
The service is available on MTN, 9MOBILE, GLO and AIRTEL.
Tue, 26 Jan, 2021 at 10:17 AM
Who can use *242# USSD Paga Service?
Any registered Paga user (Consumer) with any mobile phone can use *242# service.
Tue, 26 Jan, 2021 at 10:18 AM
Can a non-Paga user make use of *242# service?
No, this service is only available to Paga registered customers.
Tue, 26 Jan, 2021 at 10:19 AM