Internal Knowledge Base

Paga will debit your account for the amount borrowed once you fund your account.

Simply contact the Paga staff covering your area. You will be required to fill out an emergency efloat request form. However, you must be at least in the “S...

Processing of request usually takes up to 5 working days excluding public holidays. Note that approval is at the sole discretion of Paga. 

You will be notified once your request is successfully processed. You can also log in to your account and click on “Emergency floats” to check if your reque...

The Agent User Management tool allows the agents to add new tellers and edit existing tellers.

The teller has the ability to log in using details generated during the teller account creation (different from main agent login details) and perform transa...

The user management tool is available to all agents. 

Simply follow the below steps; Login to your agent account Click on user account under "my account" Fill in the required details Grant Access...

Yes.  You can use your existing phone number if it has never been used on Paga for any transaction.

Yes, you can temporarily or permanently stop the teller from using your account.