Agent

When I launch the app, I see a blank white screen. What Should I do?
Go to Settings on your android device, locate the Paga agent app and click on clear data/cache. Launch the app again and login with your credentials. 
Tue, 30 Mar, 2021 at 10:45 AM
Can I perform “Accept Deposit” transaction on the agent android app?
The feature is available on the agent android app. Locate ‘Pay to a Paga Account’ to perform Accept Deposit transaction.
Tue, 30 Mar, 2021 at 10:46 AM
When I launch the app, it displays an error message saying my device has been tied to another account.
Go to Settings on your phone, click on the app then locate the Paga agent app and click on clear data/cache. Launch the app again and login with your creden...
Tue, 30 Mar, 2021 at 10:48 AM
What is emergency Efloat?
Emergency float is simply an overdraft that allows you to transact up to a certain amount even when you do not have enough money in your account to cover th...
Tue, 30 Mar, 2021 at 10:50 AM
What do I do to get emergency float?
To be eligible to get an emergency float, you must be an Agent for at least one year, join the orange club and you must have demonstrated strong business gr...
Tue, 30 Mar, 2021 at 10:51 AM
What can I use emergency float for?
You can use emergency float to fund transactions that require you to have funds in your Paga account such as money transfer, deposit to bank, bill payments,...
Tue, 30 Mar, 2021 at 10:54 AM
When am I suppose to pay back emergency float used?
You are required to pay back within 24 hours excluding public holidays.
Tue, 30 Mar, 2021 at 10:55 AM
When can I use emergency float?
You can use emergency float while waiting for your account to be credited after depositing funds into your Paga account. When you try to perform a transac...
Tue, 30 Mar, 2021 at 10:57 AM
Is there a fee for using emergency float?
No. Paga is offering this service free of charge. If you fail to pay back within 24 hours, you will be penalised.
Tue, 30 Mar, 2021 at 11:35 AM
Will I be penalized for not paying back after 24 hrs?
You will be charged a penalty of 0.15% of the overdraft used every 24 hours. If you fail to pay back subsequently in the same month other measures such as d...
Tue, 30 Mar, 2021 at 11:36 AM