Internal Knowledge Base

To monitor the teller's activities, simply follow the below steps. Step 1: Log in to your account. Step 2: Click on “transaction history” Step 3: Find t...

Retailers are Paga agents who: Perform a minimum of 1 - 99 monthly transactions Maintain a minimum e-float amount of N25,000 for a period of 1 month. ...

To qualify as a Star, you will be required to: Perform a minimum of 100 - 299 in monthly transaction volume for a period of 1 month. Maintain a minimum e...

To qualify as a Super Star, you will be required to: Perform a minimum of 300 - 999 monthly transactions for a period of 1 month. Maintain a minimum e-fl...

DO NOT share your administrative password with your agency tellers; you can create their own teller accounts using the “user management” feature on the agen...

Always log into your account directly by typing the following URL in your web browser www.mypaga.com. By typing directly into your browser instead of follow...

Only existing registered agents can log into their account(s)   Always download the app from the Google play store and not by clicking on random links sent ...

If you are using a public computer or a device that does not belong to you to perform a transaction, you will be prompted to verify the computer or device, ...

In the event your laptop, phone or working device is stolen or misplaced, kindly call our customer service immediately to put your account on hold. Please n...

Always keep excess cash securely locked away in a cash safety deposit box in your outlet.   Always deposit bulk cash at the bank   Endeavour to accept withd...